Overview
Position: Customer Service Agent
Province: KwaZulu Natal
Experience: 4 years
Posted: 29 May 2026
Expires: 05 June 2026
Salary: R20000 pm
About the company
Truworths is a South African fashion retailer offering clothing, footwear, and accessories.
Eligibility Criteria
Applicants must meet minimum education, experience, and eligibility standards to qualify for roles.
- Ability to follow instructions
- Valid ID or work permit
- Willingness to work overtime or shifts
- Good health and fitness
- Proof of references or recommendation letters
Documents
Reference letters and transcripts provide credibility and evidence of past performance.
- Motivation letter or Cover letter
- Reference letters
- Proof of income (parents or guardian)
- Police clearance certificate
- Passport photo
Duties and Responsibilities
Job duties often include teamwork, reporting, and customer service responsibilities.
- Handling customer queries or complaints
- Using company tools, systems, or software correctly
- Meeting performance targets or KPIs
- Keeping records accurate and updated
- Following instructions from supervisors
Required Skills
Technical knowledge and attention to detail improve efficiency and accuracy in daily tasks.
- Conflict resolution
- Attention to detail
- Critical thinking
- Self-motivation
- Adaptability and flexibility
Please Note:
Interviews & Tests - Selected candidates may attend one or more interviews, online or in person, and sometimes complete skills tests.
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