Overview
Position: Customer Service Agent
Province: Free State
Experience: 4 years
Posted: 04 June 2026
Expires: 17 June 2026
Salary: R20000 pm
About the company
Massmart is a South African retail group operating brands like Game, Makro, and Builders Warehouse.
Eligibility Criteria
Proof of citizenship, age, or health clearance ensures compliance with workplace regulations.
- Good health and fitness
- Previous work experience (if required)
- Strong communication skills
- Basic computer literacy
- Professional appearance and conduct
Documents
Reference letters and transcripts provide credibility and evidence of past performance.
- Medical certificate or disability proof (if applicable)
- Medical aid or health insurance card (if applicable)
- Matric certificate or latest school results
- Motivation letter or Cover letter
- Bank account confirmation letter
Duties and Responsibilities
Workers must follow company policies and maintain workplace safety standards.
- Preparing reports or documentation
- Following company policies and procedures
- Communicating with team members and managers
- Using company tools, systems, or software correctly
- Managing schedules or deadlines
Required Skills
Problem-solving and adaptability are essential for handling challenges in dynamic environments.
- Teamwork and collaboration
- Customer service skills
- Computer and digital literacy
- Conflict resolution
- Problem-solving
Please Note:
Application Review - Employers first screen CVs and cover letters to check if candidates meet the basic requirements.
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