Overview
Position: Customer Service Agent
Province: All Provinces
Experience: 2 years
Posted: 19 July 2026
Expires: 17 August 2026
Salary: $11000 pm
About the company
Alibaba is a global e-commerce and technology company headquartered in China, with African partnerships.
Eligibility Criteria
Applicants must meet minimum education, experience, and eligibility standards to qualify for roles.
- Basic computer literacy
- Relevant qualification (matric, diploma, or degree)
- Willingness to learn new skills
- Meeting minimum age requirement
- Proof of references or recommendation letters
Documents
Reference letters and transcripts provide credibility and evidence of past performance.
- Bank account confirmation letter
- Proof of income (parents or guardian)
- Proof of residence
- Portfolio of work or certificates of achievements
- Certified ID copy
Duties and Responsibilities
Workers must follow company policies and maintain workplace safety standards.
- Using company tools, systems, or software correctly
- Supporting colleagues when needed
- Problem-solving when issues arise
- Attending meetings and training sessions
- Preparing reports or documentation
Required Skills
Strong communication and teamwork skills help employees collaborate effectively.
- Computer and digital literacy
- Communication (verbal and written)
- Basic numeracy and analytical ability
- Adaptability and flexibility
- Customer service skills
Please Note:
Final Decision - Hiring managers compare performance, references, and qualifications before making the final choice.
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