Overview
Position: Customer Service Agent
Province: Eastern Cape
Experience: 0 years
Posted: 24 September 2026
Expires: 11 October 2026
Salary: R7000 pm
About the company
Massmart is a South African retail group operating brands like Game, Makro, and Builders Warehouse.
Eligibility Criteria
Employers expect candidates to demonstrate readiness through skills, availability, and professionalism.
- Basic computer literacy
- Clear criminal record
- Proof of references or recommendation letters
- Relevant qualification (matric, diploma, or degree)
- Professional appearance and conduct
Documents
Cover letters highlight motivation and help employers understand career goals.
- Medical aid or health insurance card (if applicable)
- Curriculum Vitae (CV)
- Proof of residence
- Tertiary transcripts or qualification certificates
- Medical certificate or disability proof (if applicable)
Duties and Responsibilities
Workers must follow company policies and maintain workplace safety standards.
- Completing assigned tasks on time
- Following instructions from supervisors
- Handling customer queries or complaints
- Preparing reports or documentation
- Meeting performance targets or KPIs
Required Skills
Strong communication and teamwork skills help employees collaborate effectively.
- Conflict resolution
- Basic numeracy and analytical ability
- Attention to detail
- Problem-solving
- Time management
Please Note:
Interviews & Tests - Selected candidates may attend one or more interviews, online or in person, and sometimes complete skills tests.
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