Overview
Position: Customer Service Agent
Province: Northern Cape
Experience: 0 years
Posted: 01 October 2026
Expires: 27 October 2026
Salary: R8000 pm
About the company
Massmart is a South African retail group operating brands like Game, Makro, and Builders Warehouse.
Eligibility Criteria
Applicants must meet minimum education, experience, and eligibility standards to qualify for roles.
- Willingness to work overtime or shifts
- Basic computer literacy
- Clear criminal record
- Ability to follow instructions
- Strong communication skills
Documents
Cover letters highlight motivation and help employers understand career goals.
- Matric certificate or latest school results
- Medical aid or health insurance card (if applicable)
- Reference letters
- Certified ID copy
- Proof of income (parents or guardian)
Duties and Responsibilities
Employees are responsible for completing assigned tasks that support company objectives.
- Keeping records accurate and updated
- Handling customer queries or complaints
- Supporting colleagues when needed
- Preparing reports or documentation
- Representing the company professionally
Required Skills
Strong communication and teamwork skills help employees collaborate effectively.
- Time management
- Adaptability and flexibility
- Teamwork and collaboration
- Self-motivation
- Computer and digital literacy
Please Note:
Application Review - Employers first screen CVs and cover letters to check if candidates meet the basic requirements.
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